Job information

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Program Coordinator, SOM (School of Management )
Ref no:
Field of study
March 15, 2022
Contact Info:
Tel no. (66-2) 524-5019
Fax no. (66-2) 524-5056
Only shortlisted candidates will be notified and invited for interviews.

Position Title:  Program Officer/Program Specialist (Academic Services)/Program Coordinator

Job purpose:

  • Oversee duties and responsibilities related to SOM Academic Services.
  • Manage academic curriculum for MSc program, new course initiatives, premium level customer service to faculty and students, management of the guest speaker program

Tasks & Responsibilities:

Academic Services (the responsibilities vary depending on the level/position that the administrator is admitted under – the more senior the role, the further the responsibilities increase)

  • Assist School MSc Program Directors/School Dean for preparing proposals for new courses, modification of current programs & other MSc program related policies for school and institute-level approval.
  • Coordinate with Faculty members for course curriculum matters including regular course curriculum submission, proposals for any new courses (Elective, Special Study etc.), its endorsement by School and Academic Senate and assisting adjunct faculty with the grades submission process.
  • Prepare reports and analyze data related to School’s MSc programs and activities as instructed by Dean.
  • Prepare Grade Summary Report for MSc academic programs of the school and present to grade meeting including cases for dismissal and probation.
  • Timely and strong level of customer service to teaching faculty and students (via email, LINE, on Zoom, in person etc)
  • Ensure the smooth running of courses, many of which run at weekends/evenings in the downtown campus (Soi Sukhumvit 16)
  • Help organize/support the regular Wednesday evening guest speaker program


  • Bachelor's degree in a relevant discipline.
  • Master’s degree is preferable. 
  • 1-10 years of experience in an educational environment (depending on the position for which the candidate is selected for).
  • Full proficiency in English.
  • Highly motivated and positive attitude with a demonstrable commitment to premium level customer service
  • Excellent interpersonal skills, especially in dealing with people of various nationalities.
  • Knowledge in policies and procedures of academic affairs and its services to the stakeholders (this varies depending on the position offered)
  • Knowledge and proficiency in Microsoft Office, Excel.
  • Maintain confidentiality.
  • Ability to work under pressure and willingness to work irregular hours at times.
  • Service oriented mind set.