Job information

Position Title: Program Officer, Admission (International)

Qualifications:

• A Bachelor Degree
• Experience in counseling and recruiting is highly desirable   
• Highly motivated and positive attitude
• Excellent communication skills and able to respond on-time
• Ability to work under pressure and willingness to work irregular hours at times
• Full proficiency in English.
•  Good understanding of South Asian and/or South East Asian academic system, culture and its languages is highly preferable
• Good interpersonal skills, especially in dealing with people of various nationalities
• Have serviced oriented mind set to be customer oriented, to interact with potential Students and be able to peruse.

Job purpose:

To serve as a member of the global enrolment team and provide excellent customer service to prospects and applicants with the goal of increasing enrolment at AIT School of Management

• To respond promptly to a large volume of incoming enquiries both via email and telephone about the Institute, its programmes, and the admissions process
• To process applications from enquiry to offer efficiently and accurately using the Student Information System and CRM
• To build up a detailed understanding of SOM-AIT programmes in order to advise prospective students on the best possible programmes for them
• With excellent attention to detail, the successful candidate should have strong communication skills and IT skills.
• To support recruiting efforts through information sessions and events.

Tasks & Responsibilities include (but are not limited to):

• Establishes and maintain effective, active communication system with prospective students, parents, or non-traditional degree-seeking adults; counsels student applicants concerning admission, financial aid  if applicable.
• To meet potential applicants face-to-face and provide information on the range of courses, the admissions process and requirements.
• Reads, interprets, and evaluates students' academic credentials and makes admission/denial decisions; assists with scholarship appropriation.
• To correspond with applicants throughout the admissions process to complete their application files and ensure all documentation is collected.
• To prepare files for new applicants making sure all documentation is included.
• To manage data entry into the Student Information System and CRM accurately.
• To support recruitment efforts through Open Days, information sessions
• Participates as an active member of the recruitment team; maintains calendar; processes applications; schedules appointments; maintains confidential files; prepares position papers/reports; inputs/retrieves data; assists with making hiring recommendations; plans work and establishes priorities.
• Report to Dean’s office in effective manner